Australian Consulate-General
Phuket, Thailand

Mailed in passport applications (adult renewals - PC7)


For an Adult passport renewal, you must be 18 years and over and you will need a passport that:

  • was issued when you were aged 16 or older
  • was issued on or after 1 January 2006
  • had, when it was issued, at least two years’ validity
  • has your current name, date of birth, place of birth and gender
  • has not been reported lost, stolen, or cancelled, and
  • you are not requesting a replacement passport for.

If you can answer yes to all the above, complete your passport renewal application (PC7) online.

If you don’t meet these criteria, you’ll need lodge your application in person by appointment only.

Book an appointment using SetMore

For applications lodged by mail in Thailand

  • Please include a self-addressed envelope (either A5 or A4) for return of your completed document
  • DO NOT send any original documents, including your existing passport
  • Incomplete applications will be delayed. Common issues include:
    • Photos that don’t meet the guidelines, are digitally altered, or have inks marks on them
    • Signatures must be inside the declaration ‘white’ box, and application forms dated using the correct format (DD/MM/YYYY)
    • Credit cards that are not enabled for international transactions
  • If your passport is damaged, please contact us to discuss prior to mailing in your application
  • If you are requesting a replacement passport you will need to lodge in person. To book an appointment, go to our main passports page


Guide for Adult renewal application (PC7) by mail


 1. Complete your renewal application form online

  • The application must be lodged within six months of completion



 2. Print and sign your application form

  • Print on plain white A4 paper, using black ink only. Make sure the top or bottom of the page is not cut off.
  • US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form
  • Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.


 3. Photos

  • Two recent identical colour photos, less than 6 months old with your full name written on the back of one photo. Refer to photo guidelines for more information
  • Do NOT attach the photos to the form as this may damage them




 4. Payment



 5. Check your adult renewal checklist



 6. Post your application



 Consular Services Section – Passport Services

 Australian Consulate-General Phuket

 6th Floor, CCM Complex

 77/77 Chalermprakiat Rama 9 Road (Bypass Road)

 Phuket  83000  


 (Bangkok / Chiang Mai)

 Consular Services Section – Passport Services

 Australian Embassy Bangkok

 181 Soi Arun McKinnon

 Wireless Road, Lumphini, Pathumwan

 Bangkok 10330


 Have you included:

  • Your printed and signed application form
  • Passport photos
  • A self-addressed A5 or A4 envelope (postage stamps not required)
  • Completed payment authorisation form



 7. How long will it take?

  • Please allow a minimum of six weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.


If you still have questions, please contact us directly to discuss before sending your application.



Telephone: +66 (0) 76 317 700

Email: [email protected]


Bangkok (including Chiang Mai)

Telephone: +66 (0) 2 344 6300, select Consular Services option

Email: [email protected]