Australian Consulate-General
Phuket, Thailand


       **The Phuket Consulate-General will be closed on Wednesday 16 September 2020 due to an unavoidable power outage. Please contact +61 2 6261 3305 for urgent assistance or email [email protected]**


Australians in Thailand


Regular updates on the situation in Thailand and travel opportunities to Australia are posted to the Australian Embassy’s Facebook page; Australia in Thailand

If you are an Australian citizen or permanent resident and you're travelling or living in Thailand, you may wish to register with the Australian Embassy.

If you have already registered with the Embassy via email since March 2020, do not complete an online registration. For those who have not already registered with the Embassy, please do so here: When prompted to provide your address, provide the address of your current location in Thailand, not your residential address in Australia.

Flights to Australia

If you wish to return to Australia, please look for commercial options. Cathay Pacific and Singapore Airlines group are flying to Australia.

Please note: Qatar Airways announced on 29 August that they are not accepting any new bookings on flights to Australia until passenger caps are lifted, in order to reduce the back-log of existing ticket holders. This announcement does not affect those with existing bookings.

Please contact Qatar Airlines directly if you have any questions.

Thai Airways will fly four flights from Bangkok to Sydney on consecutive Sundays in September.  These flights will depart at 19:30 in the evening on Sunday 13th, 20th and 27th September.  The flights will arrive in Sydney at 07:20 the following Monday morning.

Each flight will only be able to carry thirty-two (32) passengers.  Please ensure you are registered with the embassy to ensure you receive further details on the price and how to register interest.

Entering Australia

From 20 March 2020, only Australian citizens, permanent residents and immediate family members (with exemption) can travel to Australia. For further information including how to apply for an exemption, please go to

Quarantine on arrival in Australia

Everyone arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for example, a hotel), at their port/city of arrival, regardless of final destination. If you’re due to arrive back in Australia soon, you may have to contribute to the cost of quarantine.

Individual states and territories have started to introduce their own quarantine arrangements and costs.

Some have an exemption period, where if you purchased your ticket before a certain date you will not be charged for quarantine.

Most states are offering payment plans, fee reductions and/or fee waivers for those experiencing financial hardship.

Visit your state or territory website for more info on quarantine costs and arrangements:









Check out our website for general COVID-19 information for Australian travellers.

Please review the Australian Government website for information on state or territory’s interstate travel or quarantine.   

Visa for Thailand

The Thai Government has extended all visa types for foreigners until 26 September, as long as the visa was valid on 26 March 2020.

Short stayers (tourists) without visas should depart Thailand or convert to a long term visa before the grace period expires.

Long stayers with visas (expats, retirees) should apply for the extension of their permit to stay before the grace period expires.

If you have any questions regarding this the visa extension process or your own visa circumstances, please direct them to Thai Immigration authorities; Hotline 1178 or

The Australian Embassy will consider requests for a visa support letter for those on short-term visas seeking an extension due to cancelled flights or transferring to a long term visa.

Please email the following information to [email protected] :

  • A copy of the biodata page of your passport
  • Evidence of your cancelled/delayed flights preventing you from returning to Australia (i.e. screenshot of cancellation notice from airlines) or
  • Evidence that you are in the process of applying for a long term visa for Thailand. Please speak directly to Thai Immigration for more details on requirements to transfer onto one of these visas. Please note that all applications for long-term visas MUST be submitted to Immigration before 11 September.

Visa support letters will be provided by the Australian Embassy within 2-3 working days and by email only.

Travel to Thailand

Australian Government’s Travel advice for Thailand

Australian Government’s COVID-19 Travel Advice

Permission to enter Thailand - Royal Thai Embassy Canberra

Click here for information Australian Passports    Click here for information on Notarial Services

We do not take enquiries about Australian visas.  Visas for travel to Australia are handled through the Australian Embassy Bangkok.


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